Streamline Success — 1:1 Operations Consulting. Limited Q2 availability.

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Streamline Success — 1:1 Operations Consulting

Your business runs.
But only when you're in the room.

In 3–6 weeks, your business gets the foundation it was missing. Your team runs. You step back. You start reclaiming your time within 30 days of handoff.

Not a template. Not a course. Your business, fixed at the root.

No pitch, Q2 availability, 3–5 clients per quarter.

Book my 15-minute consult

CPA · M.S. Accounting · 16+ years in operations & finance · Fortune 500 systems experience

The pattern I keep seeing

You don't have to call it a systems problem for it to be one.

Time tax

Two-plus hours a day to rework, re-explain, and approve things that shouldn't need you. That's not a productivity problem — that's a structural one.

Team drag

You hired to get time back. Instead you got more to manage — because nothing is written down.

Founder bottleneck

Revenue goes up. Net profit doesn't keep up. That gap isn't a sales problem — it's what happens when a business is structurally built around one person.

The pattern I keep seeing

You don't have to call it a systems problem for it to be one.

Time tax

Two-plus hours a day to rework, re-explain, and approve things that shouldn't need you. That's not a productivity problem — that's a structural one.

Team drag

You hired to get time back. Instead you got more to manage — because nothing is written down.

Founder bottleneck

Revenue goes up. Net profit doesn't keep up. That gap isn't a sales problem — it's what happens when a business is structurally built around one person.

Book my 15-minute consult

No pitch. Q2 availability.

Kristie Hight · Certified Public Accountant (CPA) with 16+ years in ops & finance, including Fortune 500 systems work ·

What it looks like on the other side

From constant bottleneck to actual CEO.

Where you are now

✕ Every decision routes through you — the team can't move without your input
✕ Hiring adds chaos, not capacity — more people, more questions
✕ Your systems live in your head — you're the only backup
✕ Revenue grows but net margin doesn't keep up
✕ Growth feels heavier every time, not lighter

Where you're headed

✓ Your team moves without waiting on you — documented and delegated
✓ New hires onboard from SOPs — not from 45-minute calls with you
✓ Every process is written, owned, and repeatable
✓ Revenue grows — and so does your margin
✓ Growth means leverage now, not longer hours

What it looks like on the other side

From constant bottleneck to actual CEO.

Where you are now

✕ Every decision routes through you — the team can't move without your input
✕ Hiring adds chaos, not capacity — more people, more questions
✕ Your systems live in your head — you're the only backup
✕ Revenue grows but net margin doesn't keep up
✕ Growth feels heavier every time, not lighter

Where you're headed

✓ Your team moves without waiting on you — documented and delegated
✓ New hires onboard from SOPs — not from 45-minute calls with you
✓ Every process is written, owned, and repeatable
✓ Revenue grows — and so does your margin
✓ Growth means leverage now, not longer hours

Reclaim 2–5 hours per week and reduce rework within 30 days of handoff.

Book my 15-minute consult

No pitch. Q2 availability.

You've already tried fixing this

The reason it didn't stick? It was never the tool.

You're resourceful. You've thrown time, money, and energy at this problem. None of it lasted — because the problem was never the tool. It was the lack of a system underneath it.

Hired a VA without SOPs — now you spend more time managing them than the work itself
Bought a course on "systems for entrepreneurs" that's still sitting in your inbox untouched
Copied someone else's Notion or Asana setup — it didn't fit your actual workflows at all
Hired someone to manage operations temporarily — then it all fell apart when they left
Set up Zapier automations that broke and nobody knew how to fix them
Spent a weekend trying to document everything yourself — gave up by Sunday afternoon
Googled "how to systemize a small business" at 11pm more times than you'd ever admit

How I think about this

Built on 16 years of watching exactly where the money goes.

CPA M.S. Accounting 16+ years in operations & finance Fortune 500 systems experience
Kristie Hight

I became a CPA because I believed I could actually help entrepreneurs grow. For 16 years, I sat across from business owners every single month doing their books. Watching the numbers. Seeing exactly where the time and money were going.

And it was always the same pattern. Revenue was there. Clients were there. But the money wasn't showing up in their pockets the way it should have been. Not because they weren't working hard. Because everything ran through them. Every approval. Every client question. Every decision that should have been handled by a process but wasn't, because the process didn't exist anywhere except in their head.

I could see it in the numbers every month. I just couldn't fix it doing bookkeeping.

The last five years I spent inside Fortune 500 operations — building the kind of infrastructure that runs without anyone specific in the room. That's when it clicked. The problem wasn't that these founders were bad at business. It was that nobody had ever shown them how to build a business that doesn't need them personally to function. That's the only thing Systematic CEO does.

How I think about this

Built on 16 years of watching exactly where the money goes.

CPA M.S. Accounting 16+ years in operations & finance Fortune 500 systems experience
Kristie Hight

I became a CPA because I believed I could actually help entrepreneurs grow. For 16 years, I sat across from business owners every single month doing their books. Watching the numbers. Seeing exactly where the time and money were going.

And it was always the same pattern. Revenue was there. Clients were there. But the money wasn't showing up in their pockets the way it should have been. Not because they weren't working hard. Because everything ran through them. Every approval. Every client question. Every decision that should have been handled by a process but wasn't, because the process didn't exist anywhere except in their head.

I could see it in the numbers every month. I just couldn't fix it doing bookkeeping.

The last five years I spent inside Fortune 500 operations — building the kind of infrastructure that runs without anyone specific in the room. That's when it clicked. The problem wasn't that these founders were bad at business. It was that nobody had ever shown them how to build a business that doesn't need them personally to function. That's the only thing Systematic CEO does.

What you're actually getting

Real deliverables. Not a plan for them.

Here's what comes out of a Streamline Success engagement. Built for your business, your workflows, your team.

Current-state system map

Current-state map → find true bottlenecks

System Map

A visual map of exactly how your business operates today — bottlenecks, gaps, and all.

Surfaces the 3–5 choke points creating 80% of your daily delays — built in week one.

Delegation-ready SOP example

Delegation-ready SOPs → team executes without you

SOPs & Documentation

Step-by-step documentation your team can follow — or AI tools can execute — without you in the room.

Reduces repeat questions by 50% within 30 days — your team stops routing every decision back to you.

Team member acting independently

Your team handles it → without asking you first

The System in Action

This is what the work looks like when it's done. A task comes up. Your team member handles it. No message asking what to do. No waiting on you to approve the next step. They just did it.

That's not luck. That's a documented system doing exactly what it's supposed to do.

What you're actually getting

Real deliverables. Not a plan for them.

Here's what comes out of a Streamline Success engagement. Built for your business, your workflows, your team.

Current-state system map

Current-state map → find true bottlenecks

System Map

A visual map of exactly how your business operates today — bottlenecks, gaps, and all.

Surfaces the 3–5 choke points creating 80% of your daily delays — built in week one.

Delegation-ready SOP example

Delegation-ready SOPs → team executes without you

SOPs & Documentation

Step-by-step documentation your team can follow — or AI tools can execute — without you in the room.

Reduces repeat questions by 50% within 30 days — your team stops routing every decision back to you.

Team member acting independently

Your team handles it → without asking you first

The System in Action

This is what the work looks like when it's done. A task comes up. Your team member handles it. No message asking what to do. No waiting on you to approve the next step. They just did it.

That's not luck. That's a documented system doing exactly what it's supposed to do.

Book your 15-minute consult

14-day fit window. No questions.

What it's like to work with Kristie

The way I work doesn't change. The results speak for themselves.

“

Kristie has a true gift for helping to identify the mindset and systems needed to accomplish goals. With her support I have learned so many things about myself and how to work smarter to make room for all of the things in life I love — while finally managing stress and limiting my anxiety.

Cristina G.

“

She's helped me so much with my organizational skills. She's taught me how to use systems in a way that is easy and really works for me, especially since organization isn't always one of my strengths. It's really given me a sense of structure so I can focus on my creativity.

Iva P.

Creative Entrepreneur

“

Kristie is a fantastic coach. As a busy entrepreneur, I was so burnt out before working with her. My social life was suffering and I felt stuck in the never-ending cycle of playing catch-up. As soon as I went through her program, I had immediate breakthroughs and was able to add back 2 hours for me in my day — without giving up any responsibilities. If you're on the fence, do it. Your time and peace are worth it.

Rose L.

What it's like to work with Kristie

The way I work doesn't change. The results speak for themselves.

“

Kristie has a true gift for helping to identify the mindset and systems needed to accomplish goals. With her support I have learned so many things about myself and how to work smarter to make room for all of the things in life I love — while finally managing stress and limiting my anxiety.

Cristina G.

“

She's helped me so much with my organizational skills. She's taught me how to use systems in a way that is easy and really works for me, especially since organization isn't always one of my strengths. It's really given me a sense of structure so I can focus on my creativity.

Iva P.

Creative Entrepreneur

“

Kristie is a fantastic coach. As a busy entrepreneur, I was so burnt out before working with her. My social life was suffering and I felt stuck in the never-ending cycle of playing catch-up. As soon as I went through her program, I had immediate breakthroughs and was able to add back 2 hours for me in my day — without giving up any responsibilities. If you're on the fence, do it. Your time and peace are worth it.

Rose L.

  

The offer

Three ways to work together. One standard of work in every one.

Every engagement starts with the same full systems assessment. What you receive beyond that depends on how deep you need to go.

Full systems assessment All engagements

I go into your actual operations — onboarding, delivery, project management, tools, team structure — and find where things are actually breaking. Not the surface symptoms. The real source of the drag.

Strategic roadmap & gap analysis All engagements

A prioritized action plan: what to fix, in what order, and why. Removes the "where do I even start?" paralysis.

Live 1:1 advisory sessions + async support M–F All engagements

Real-time thinking on your specific business, not pre-recorded modules. Responses within 24 business hours between sessions.

SOPs, process maps & system architecture Blueprint & Build

Your processes, written down. Step by step, with owners and decision rules attached. Your team can run it on a Tuesday when you're not there — or hand it to a new hire on day one.

Done-for-you system build The Build only

I build it. Not a plan for it — the actual thing. Tools configured, boards set up, automations connected. You hand me the keys and get back a system that runs.

30-day post-engagement support + momentum check-in All engagements

Async support after the engagement closes, plus a 1:1 check-in call 30 days out. Because getting stuck after handoff is a real concern — and this makes sure you don't.

The offer

Three ways to work together. One standard of work in every one.

Every engagement starts with the same full systems assessment. What you receive beyond that depends on how deep you need to go.

Full systems assessment All engagements

I go into your actual operations — onboarding, delivery, project management, tools, team structure — and find where things are actually breaking. Not the surface symptoms. The real source of the drag.

Strategic roadmap & gap analysis All engagements

A prioritized action plan: what to fix, in what order, and why. Removes the "where do I even start?" paralysis.

Live 1:1 advisory sessions + async support M–F All engagements

Real-time thinking on your specific business, not pre-recorded modules. Responses within 24 business hours between sessions.

SOPs, process maps & system architecture Blueprint & Build

Your processes, written down. Step by step, with owners and decision rules attached. Your team can run it on a Tuesday when you're not there — or hand it to a new hire on day one.

Done-for-you system build The Build only

I build it. Not a plan for it — the actual thing. Tools configured, boards set up, automations connected. You hand me the keys and get back a system that runs.

30-day post-engagement support + momentum check-in All engagements

Async support after the engagement closes, plus a 1:1 check-in call 30 days out. Because getting stuck after handoff is a real concern — and this makes sure you don't.

How it works

Four phases. Same foundation.

01

Kickoff

You complete a detailed intake questionnaire before we talk. Then I come in oriented — we spend the call aligning on scope and setting the communication cadence. Nothing ambiguous before we start.

02

Assess

I walk through your current operations — onboarding, delivery, project management, tools, delegation. I take the bird's-eye view to find the real gaps and prioritize them into a strategic roadmap.

03

Design & build

Depending on your engagement: I deliver the roadmap and action plan (The Roadmap), write all the SOPs and documentation (The Blueprint), or design and build the full system (The Build). Custom to your business in every case.

04

Handoff

A structured walkthrough of everything produced, confirmation you know how to use it, and documentation of next steps. Then 30 days of post-engagement support begins.

This is the only way to have Kristie personally work inside your business. Limited to 3–5 clients per quarter.

Book my 15-minute consult

No pitch. Q2 availability.

The cost of staying here

What messy operations are actually costing you.

Most founders can feel it. Few have actually run the number. Here’s what staying stuck costs on a $500K business — every year you wait.

520 hrs

Lost per year to rework, re-explaining, and manual fixes — 2 hrs/day × 5 days × 52 weeks

$78,000

In founder time value at $150/hr — not going to revenue. Going to friction.

$100K–$150K

Operational drag on a $500K business — IDC research puts inefficiency at 20–30% of annual revenue

Total annual cost of inaction $178K–$228K lost per year — and it compounds.

IDC research puts operational inefficiency at 20–30% of revenue. On a $500K business, that’s $100K–$150K quietly disappearing every year — to rework, re-explaining, and decisions that should never reach you. A $5K–$8K one-time fix is the cheapest path to recovering that margin.

Five reclaimed hours in week one covers The Roadmap at a $150/hour founder rate.

Book my 15-minute consult

No pitch. Q2 availability.

What else could you do with this problem?

How Streamline Success compares.

Option What you get Cost
Fractional COO Recurring cost. No skill transfer. You’re dependent on them forever. $3K–$8K / month
Full-time ops hire Ramp time, management overhead, salary, benefits. $60K–$120K / year
Agency or consultant Done-for-you but not reusable. You don’t learn anything. $2K–$6K / month
Streamline Success You learn the method. You own the system. You keep the skill — forever. $5K–$8K one time
Zero-risk engagement
14-day fit window · Deliverable completion guarantee (Blueprint) · Works-as-documented + deadline promise (Build)
See full guarantee details ↓

3–5 clients per quarter. That's it. When spots fill, the next opening is the following quarter — The Build has a separate waitlist.

   

Investment

Choose your engagement. Same quality of work in every one.

               

The Roadmap

Diagnosis and direction you can implement.

$5,000

3–4 weeks

 
 
Full systems assessment
 
Strategic roadmap & gap analysis
 
Live 1:1 advisory sessions
 
Async support (M–F)
 
30-day post-engagement support
 
SOPs & process documentation
 
Done-for-you build

14-day "Love it or leave it" guarantee included

Book my 15-minute consult
Recommended for founders with a small team

The Blueprint

I document and design. You implement.

$6,500

5–6 weeks

 
 
Full systems assessment
 
Strategic roadmap & gap analysis
 
Live 1:1 advisory sessions
 
SOPs & process documentation
 
System architecture design
 
Async support (M–F)
 
30-day post-engagement support
 
Done-for-you build

14-day guarantee + deliverable completion guarantee

Book my 15-minute consult

The Build

I build it. You get a running system.

$8,000+

6–10 weeks · Waitlist only

 
 
Full systems assessment
 
Strategic roadmap & gap analysis
 
SOPs & process documentation
 
System architecture design
 
Done-for-you system build
 
Post-build review session
 
30-day post-engagement support

14-day guarantee + build guarantee + deadline promise

Book my 15-minute consult

At a $150/hour founder rate, 5 reclaimed hours in week one covers The Roadmap. Not sure which tier gets you there fastest? I'll tell you on the call →

What this actually feels like

This isn’t about tools. It’s about how your business feels.

Clarity

You know exactly what to delegate, what to automate, and what only you should be doing. No more guessing.

Freedom

Step away for a week and come back to a business that kept running. That’s not a dream — it’s the baseline.

Confidence

Your team knows what to do because it’s documented. Decisions feel lighter because the foundation holds.

Relief

The onboarding process, the delivery checklist — documented, handed off, handled. That weight lifts faster than you’d expect.

Momentum

New clients, new hires, new offers — without the scramble and fire drills every time something changes.

Focus

Your energy goes toward the work only you can do. The right system feels almost invisible.

Your safety net

Real guarantees. Not marketing language.

14-day fit window

Complete onboarding and attend one session. If within 14 days this isn’t the right fit — full refund minus the 3% processing fee. No hoops. No questions.

Blueprint deliverable guarantee

If every piece of documentation I committed to isn’t in your hands by close of engagement — SOPs, process maps, system architecture — I keep working until it is. No extra cost.

Build guarantee + deadline promise

If anything I built isn’t functioning as documented within 30 days of handoff, I fix it. No charge. If I miss the deadline promise on my end, you get 2 extra weeks of support.

Your safety net

Real guarantees. Not marketing language.

14-day fit window

Complete onboarding and attend one session. If within 14 days this isn't the right fit — full refund minus the 3% processing fee. No hoops. No questions.

Blueprint deliverable guarantee

If every piece of documentation I committed to isn't in your hands by close of engagement — SOPs, process maps, system architecture — I keep working until it is. No extra cost.

Build guarantee + deadline promise

If anything I built isn't functioning as documented within 30 days of handoff, I fix it. No charge. If I miss the deadline promise on my end, you get 2 extra weeks of support.

  

Common questions

The questions people actually ask.

What happens on the consult?

It's a 15-minute call — no pitch, no pressure. Three things happen:

01 I ask what's breaking and what's costing you the most right now.
02 I tell you where I think the real problem is — not just the symptom you're describing.
03 I recommend the engagement that gets you there fastest. If none of them fit, I'll say that too.

You'll leave knowing exactly where your biggest system gap is — whether we work together or not.

How do I know which engagement is right for me?

The Roadmap is where we dig into your operations together — I share what I'm seeing, we align on the priorities, and you walk away with a clear plan to implement. The Blueprint goes deeper — I take what we uncover and document your processes so your team can actually follow them. The Build is the full hands-on version — I design and build the system around how your business works. Still not sure? Book a consult. We'll figure it out in 15 minutes.

Can I upgrade mid-engagement?

Yes. If you start with The Roadmap and realize during the assessment you'd rather have the documentation or build handled, you can upgrade. The price difference gets added to your balance. No penalty, no restarting.

What tools do you work with?

I'm tool-agnostic. Asana, Notion, HoneyBook, Kajabi, Make, Zapier, Google Workspace — whatever makes sense for your business. If your current tools are the right fit, I build around them. If they're the problem, I'll tell you that too.

Can't I just hire a VA instead?

You can. But a VA without systems is just another person waiting on you for direction. What I do first is learn how your business actually runs — the real workflows, not the idealized ones. Then we build the documentation around that. So when you do hire, your VA has something real to follow and you're not the manual.

How many clients do you take at once?

3–5 per quarter. This is 1:1 consulting — you're getting my direct attention. When spots fill, the next opening is the following quarter. The Build has a separate waitlist.

What if my business is too small for this?

If you have a business that's running and someone — even one person — who needs to operate without you in the room, you're not too small. The earlier you build the right foundation, the easier everything scales.

How do you keep projects on time and on budget?

Clear scope, a change-order protocol, and defined SLAs at the start of every engagement. Nothing ambiguous. If scope needs to shift, we handle it before it becomes a problem — not after.

Book my 15-minute consult

No pitch. Q2 availability.

Ready to build something that runs without you?

Book a 15-minute call. I’ll ask you what’s breaking, tell you where I think the real problem is, and recommend the fastest path forward. If it’s not a fit, I’ll say so — and point you somewhere that is.

Book my 15-minute consult

Currently booking Q2. 3–5 clients per quarter.
If we're not the right fit, I'll point you to the best next step.